TELEHEALTH SERVICES
Quality Healthcare from the Comfort of Home
Connect with our providers from anywhere — same compassionate care, ultimate convenience
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Healthcare That Comes to You
At Comfy Family Practice, we understand that life doesn’t always accommodate traditional office visits. Whether you’re managing a busy schedule, dealing with mobility challenges, prefer the comfort of your own space, or simply want to minimize travel time, our telehealth services bring quality healthcare directly to you.
Our virtual appointments offer the same personalized, compassionate care you’d receive in our office, with the added convenience of connecting from wherever you’re most comfortable — your home, office, or any private location with internet access.
What is Telehealth?
Telehealth uses secure video technology to connect you with our provider and the healthcare team for real-time medical consultations. Through your smartphone, tablet, or computer, you can have face-to-face conversations with your healthcare provider, discuss symptoms, review test results, and receive medical guidance — all without leaving your location.
This isn’t just a phone call — it’s a comprehensive healthcare visit that allows for visual examination, detailed discussion of your health concerns, and personalized medical care tailored to your needs.
How Telehealth Works
1. Schedule Your Appointment
- Call us at (469) 923-5870 to schedule
- Use our online booking system
- Request same-day availability when needed
- Choose a time that works for your schedule
2. Prepare for Your Consultation
- Ensure you have a reliable internet connection
- Find a quiet, private space for your consultation
- Have your medications, medical records, and questions ready
- Test your device’s camera and microphone
- Gather any relevant health information
3. Connect with Your Provider
- Receive connection instructions via email or text
- Join the secure video call at your appointment time
- Speak with our provider or our healthcare team
- Discuss your health concerns and receive personalized care
4. Follow-Up Care
- Receive prescriptions sent directly to your pharmacy
- Get care instructions and recommendations
- Schedule follow-up visits as needed
- Access your visit summary through our patient portal
Ready to Try Telehealth?
Experience the convenience of quality healthcare from wherever you are. Our telehealth services offer the same compassionate, personalized care you expect from Comfy Family Practice, with the added benefit of ultimate convenience.
Whether you’re managing a chronic condition, need a follow-up consultation, or want to discuss health concerns, we’re here to support your health journey through secure, convenient telehealth visits.
When Telehealth is Right for You
Perfect for Telehealth Visits
- Follow-up appointments for stable conditions
- Medication management and renewals
- Lab result discussions
- Chronic condition monitoring
- Minor illness consultations
- Mental health support
- Routine check-ins and health maintenance
- Second opinion consultations
When You Should Come to the Office
- Initial comprehensive physical exams
- Acute injuries requiring physical examination
- Procedures requiring hands-on care
- Severe or emergency symptoms
- Conditions requiring diagnostic testing
- Any situation where our provider determines in-person care is necessary
Services Available Through Telehealth
Primary Care Consultations
- Follow-up visits for ongoing health management
- Routine check-ins for chronic conditions
- Medication reviews and adjustments
- Health screenings and assessments
- Preventive care discussions
- Lab result reviews and explanations
Acute Care for Non-Emergency Conditions
- Cold and flu symptoms assessment
- Minor skin conditions evaluation
- Allergic reaction consultations
- Urinary tract infection management
- Digestive issues consultation
- Headache and migraine management
Specialist Coordination
- Pre-referral consultations
- Specialist visit preparation
- Treatment plan coordination
- Post-specialist visit follow-up
- Medication management between specialist visits
Chronic Disease Management
- Diabetes monitoring and management
- Hypertension follow-up visits
- Heart disease management consultations
- Asthma and respiratory condition monitoring
- Thyroid disorder management
- Medication adherence support
Mental Health & Wellness Support
- Depression and anxiety management
- Stress management counseling
- Sleep disorder consultations
- Lifestyle modification support
- Nutritional guidance and counseling
- Weight management follow-up
Prescription Management
- Medication reviews and renewals
- Dosage adjustments and monitoring
- Side effect management
- Drug interaction consultations
- Generic medication discussions
Contact Us Anytime
Contact Info
1110 Cottonwood Ln Ste 160, Irving, TX 75038
Open Hours
Mon–Thurs: 9am - 5pm
Fri–Sun: Closed
"Beloved, I pray that you may prosper in all things and be in health, just as your soul prospers" - 3 John 1:2 (NKJV)
Frequently Asked Questions
Is telehealth as effective as in-person visits?
For many conditions and follow-up care, telehealth is just as effective as in-person visits. Our provider will always let you know if your condition requires an in-person examination.
What if I need a prescription?
We can send prescriptions directly to your pharmacy during or after your telehealth visit, just as we would after an in-person appointment.
What if I have technical difficulties?
Our staff can help you with technical issues. Call us at (469) 923-5870 and we’ll assist you in connecting or arrange an alternative communication method.
Can I use telehealth for urgent medical needs?
Yes, we offer same-day telehealth appointments for urgent but non-emergency conditions. For life-threatening emergencies, always call 911.
How do I know if telehealth is right for my situation?
When you call to schedule, our staff will help determine if telehealth is appropriate for your needs or if an in-person visit would be better.
Is telehealth covered by Medicare?
Yes, Medicare covers many telehealth services. We’ll help you understand your specific coverage and benefits.